Privacy

This notice covers only the Canopy99 marketing site at canopy99.com. The product at app.canopy99.com has its own privacy notice.

Who we are

The controller of your personal data is UniiD Technologies Sdn Bhd. Our offices are at Level 33, Menara Keck Seng, 55100, Kuala Lumpur, Malaysia and Peninsula Plaza #21-01, 179098, Singapore. For questions about this policy, email [email protected].

What data we collect

When you visit canopy99.com, your browser automatically shares technical information such as your IP address, browser type and version, device and screen details, the pages you visit, and how you move through the site. We use Google Analytics 4 and Microsoft Clarity to collect and report this information so we can understand how the site is used.

If you contact us by email, we receive your email address and the content of your message.

We also load the Outfit and Inter typefaces from Google Fonts. When you load a page, your browser requests the font files from Google's servers, which may receive your IP address and browser information. We do not control how Google uses that data; see Google's privacy policy for details.

How we use data

We use the data we collect to understand site usage, improve content, respond to enquiries, maintain security, and troubleshoot issues. We do not use this data for automated decision-making or profiling.

Legal basis for processing

For the essential operation of the site and for responding to your enquiries, we process data based on our legitimate interests and, where applicable, on steps taken toward a contract.

For analytics, we load Google Analytics 4 and Microsoft Clarity when the page opens so we can understand usage from the first visit. We rely on our legitimate interest in improving the site and provide an opt-out at any time via the banner on this site. You can also block or delete these cookies through your browser settings.

Cookies and similar technologies

If you choose to opt out through the notice banner, we will not load further Google Analytics 4 or Microsoft Clarity data on subsequent visits.

Third-party services

This site uses Google Fonts, Google Analytics 4, and Microsoft Clarity. Each may receive technical data when you visit; see their privacy policies for details: Google and Microsoft.

International transfers

Google and Microsoft may process data in the United States and other jurisdictions. Their processing is governed by their own terms and, where applicable, by Standard Contractual Clauses or adequacy decisions. We do not transfer personal data outside the ordinary course of loading these third-party services.

Data retention

We keep correspondence only as long as needed to respond and to maintain a record of our business relationship. Analytics data is retained according to Google and Microsoft terms, typically between 2 and 14 months. Your opt-out preference is stored until you change it.

Your rights under GDPR

If you are in the European Economic Area, you have the right to access, rectify, erase, restrict, or port your personal data, and the right to object to processing. You also have the right to withdraw any consent and to lodge a complaint with a supervisory authority in your country. To exercise these rights, email [email protected].

Your rights under CCPA and CPRA

If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, to opt out of the sale or sharing of personal information, to limit the use of sensitive personal information, and to non-discriminatory treatment.

We do not sell personal information. We share limited technical data with analytics service providers for the purpose of understanding site usage. To opt out of this sharing, use the notice banner or email [email protected].

How to opt out

You can opt out of analytics on this site by clicking Opt out in the notice banner, or by emailing [email protected]. You can also use Google's opt-out browser add-on and review Microsoft's Clarity privacy options. If your browser sends a Global Privacy Control signal, we honor it as an opt-out.

Children

This site is not directed at children under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy. The "Updated" date at the top reflects the current version.